CASE STUDIES

Skillbook CMP

Dynamic Event Management Platform for Skillbook Academy

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Skillbook Academy, based in Toronto, offers a global audience a range of professional development courses. As their business expanded, they needed an advanced solution to manage course scheduling, student engagement, and payment processes across multiple time zones and currencies. Skillbook required a highly dynamic platform to streamline these operations while ensuring seamless integration with their website for real-time course updates.

30%

efficiency gain

25%

higher registrations

35%

international enrollments

project details

Industry
Ed Tech
Customer / Service
CMP / UI UX, Web Application
Date
01

The Skillbook CMP was created to meet the complex needs of global course scheduling, real-time data updates, and enhanced user engagement.

  • Managing course schedules and payments across time zones and currencies.
  • Providing real-time course updates to Skillbook’s website for accurate enrollment data.
  • Offering advanced engagement features, including waitlists, attendance tracking, and cart recovery.

02

We developed a robust Event Management Platform tailored to Skillbook’s needs, with flexibility to handle multi-region requirements and advanced engagement features.

  • Created a dynamic Event Management Dashboard to allow time zone and currency-specific course management, enhancing the user experience.
  • Integrated a public API to sync real-time course details with Skillbook’s main site for seamless updates.
  • Added features like waitlist management, attendance tracking, and abandoned cart recovery to increase engagement and enrollment rates.
  • Integrated multi-currency payment options, streamlining the payment process for international students.
  • Transformed the platform into a SaaS solution, allowing other organizations to use it for event management across time zones and currencies.

03

The Skillbook CMP significantly boosted efficiency and engagement, while the SaaS model opened new business opportunities.

  • 30% increase in operational efficiency with automated scheduling.
  • 25% rise in course registrations through improved user experience.
  • 15% boost in enrollments via waitlist feature.
  • 12% recovery rate from abandoned carts.
  • 35% increase in international enrollments.

Conclusion

The Event Management Platform developed for Skillbook Academy transformed its operations, allowing it to efficiently manage course events globally while providing an exceptional student experience. By integrating advanced features like waitlist management, attendance tracking, and abandoned cart recovery, Skillbook significantly improved student engagement and operational efficiency. Now operating as a SaaS platform, the Event Management solution is available for other organizations, enabling them to manage events across time zones and currencies easily. This evolution strengthened Skillbook’s operations and opened up new business opportunities by offering the platform to other companies.

What Our Client Say

"Heliverse delivered seriously good work! Communication was smooth, and the final product exceeded expectations."

Brian Overman

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"Heliverse delivered seriously good work! Communication was smooth, and the final product exceeded expectations."

Brian Overman

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