Privacy Policy

Last updated: October 11, 2024

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service. It also tells you about your privacy rights and how the law protects You.
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We use Your Data to provide and improve the Service. By using the Service, You agree to this Privacy Policy's collection and use of information.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Heliverse, Mondal Heights, 5th Floor 503 Sarkhej, Ahmedabad 380015.
Cookies are small files placed on your computer, mobile device, or any other device by a website. They contain details of your browsing history, among other uses.
Country refers to Gujarat, India.
Device means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website
Service Provider means any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals employed by the Company to facilitate the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Heliverse, accessible from https://heliverse.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Information from Third-Party Social Media Services

We may collect Personal Data that is associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities, or Your contact list associated with that account.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Technologies used include beacons, tags, and scripts to collect and track information and improve Our Service. You can instruct Your browser to refuse all Cookies or indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Legal Basis for Processing Personal Data (If applicable)

We process Your Personal Data for the following reasons:

Consent: You have given Your explicit consent for us to process Your data for a specific purpose.
Contractual Necessity: The processing is necessary for the performance of a contract You are a part of.
Legal Obligation: We must process Your data to comply with the law (for example, tax obligations).
Legitimate Interest: We process Your data to pursue Our legitimate business interests, provided this is not overridden by Your rights.

Use of Your Personal Data

We may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account as a registered user.
For the performance of a contract, such as services or products You have purchased.
To contact You via email, telephone, SMS, or push notifications regarding updates, security issues, or other services.
To provide You with news, special offers, or marketing information.
For business transfers, such as a merger or sale.
For analysis, identifying trends, and improving our Service and marketing.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, and to comply with legal obligations, resolve disputes, and enforce legal agreements and policies.

Transfer of Your Personal Data

Your information may be transferred to—and maintained on—computers located outside of Your state, province, country, or other governmental jurisdiction. We will take all necessary steps to ensure the security of Your data during any such transfer.

Your Data Protection Rights (GDPR)

Depending on your location, you have the following rights:

Right to Access: You can request a copy of the Personal Data We hold about You.
Right to Rectification: You have the right to request correction of inaccurate information.
Right to Erasure: You can ask us to delete Your Personal Data under certain circumstances.
Right to Restrict Processing: You can ask Us to limit how We use Your Personal Data.
Right to Data Portability: You can request a copy of Your Personal Data in a structured, machine-readable format.
Right to Object: You can object to the processing of Your data for direct marketing.

If You make a request, We have one month to respond to You.

Security of Your Personal Data

While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security due to the nature of data transmission over the internet.

Children’s Privacy

Our Service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If You believe Your child has provided us with Personal Data, please contact Us.

Data Breach Notification

In the event of a data breach, We will notify You and relevant authorities where required by law, and We will take appropriate steps to mitigate the impact.

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred.

Disclosure for Law Enforcement

Under certain circumstances, We may be required to disclose Your Personal Data if required to do so by law.

Links to Other Websites

Our Service may contain links to third-party sites. We are not responsible for third-party websites' content, privacy policies, or practices.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: business@heliverse.com
By visiting this page on our website: https://heliverse.com/contact/
By phone number +91 98190 96773, +91 82950 84311
By mail: #1111, Ocus Quantum, Sector 51, Gurgaon, Haryana, 122003