CASE STUDIES

Skims Retail App

Streamlining Logistics with UPS Integration

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Skims Retail App is a cutting-edge logistics management tool that efficiently tracks and manages retail package deliveries. Integrated with the UPS API, the app provides real-time updates on delivery statuses, expected delivery dates, and logistics information. It simplifies large-scale logistics operations by offering comprehensive tracking, filtering, and data management features tailored for businesses handling complex retail and warehousing operations.

30-

Delays

40%-

Search Times

35%+

Logistics Planning

project details

Industry
E-commerce
Customer / Service
Skims / ERP Implementation
Date
dummy date

challenges

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  1. Agile Collaboration
  2. Previous Agency Failures
  3. Advanced Features
  4. Scalability

our approach

We used an Agile framework for bi-weekly client meetings and redesigned the site with modern UI/UX. Our tech stack featured Next.js for SEO, Cloudflare for speed, and Strapi as a headless CMS, plus geo-location and timezone features for dynamic pricing.

  • Agile Development
  • UI/UX Redesign
  • scalable Technology Stack

final outcome

Results includes a  40% increase in user retention, 25% boost in registrations, 30% rise in brand recognition, and 20% growth in international engagement. The client expanded the project to include an in-house backend system and a standalone schedule widget.

  1. User Retention Increased by 40%
  2. Conversion Rate Increased by 25%
  3. Brand Recognition Boosted by 30%
01

Challenges

Skims faced significant challenges in managing real-time logistics tracking, data complexity, and user-friendly navigation across multiple warehouse locations.

  1. Real-time logistics tracking to manage package deliveries and integrate with UPS API.
  2. Data complexity involving extensive details like SKUs, colors, sizes, and UPS statuses.
  3. Location-specific tracking to filter data by warehouse locations while maintaining a comprehensive view.
  4. Efficient filtering and exporting of data for analysis and reporting.
02

Our Approach

We implemented strategic solutions to enhance logistics management and user experience, ensuring effective data handling.

  1. Integrated UPS API for real-time updates on delivery statuses and logistics details.
  2. Location-based data filtering for specific logistics locations and simultaneous views of all locations.
  3. Developed collapsible data tables to organize and simplify large data sets.
  4. Status tabs for quick filtering of retail packages by delivery status.
  5. Added advanced filtering options for SKU, color, size, and UPS delivery date.
  6. Implemented a global search feature and streamlined data exporting to Excel.
03

Results

The project led to significant improvements in logistics visibility, data organization, and operational efficiency for Skims.

  1. Improved real-time tracking reduced decision-making delays by 30%.
  2. Enhanced data organization cut search times for specific data by 40%.
  3. Faster data filtering resulted in a 35% improvement in logistics planning.
  4. Increased operational efficiency enhanced overall logistics operations by 25%.
  5. Seamless data exporting improved reporting efficiency by 20%.

Conclusion

The Skims Retail App has revolutionized how Skims manages its logistics, providing real-time insights and simplifying complex data management. Integrating UPS API, advanced filtering, collapsible data tables, and location-based tracking has streamlined logistics operations, improving decision-making and operational efficiency. By allowing users to easily filter, search, and export data, the app ensures that Skims can manage large-scale retail deliveries with precision and organization.

What Our Client Say

"Heliverse delivered seriously good work! Communication was smooth, and the final product exceeded expectations."

Brian Overman

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"Heliverse delivered seriously good work! Communication was smooth, and the final product exceeded expectations."

Brian Overman

Heliverse was incredibly helpful and delivered high-quality work. The team was punctual and ensured I understood everything along the way. Their communication was excellent, and they were thorough in meeting the provided specifications. I highly recommend them for professional website development.

Katherine (Kath) Webb

Heliverse did an excellent job understanding the project's requirements and what was needed. I was very pleased with their communication, regular check-ins, and proactive feedback to improve the site. I look forward to working with Heliverse on future projects. Strongly recommended.

Marcello Oscar

Heliverse's team understood the scope perfectly, delivering on time. They were quick to respond to messages and adapt to changes as the project evolved through multiple discussions and re-scoping. We're very happy with the collaboration and look forward to future projects together.

Alta Studio

Once we explained the concept and what we required, the Heliverse team quickly developed a strategy to implement the backend work while aligning with our UI/UX designs. We'll continue working with them as we add new functionalities post-MVP launch. A very committed and honest team.

 Inside AIML

Always an amazing job from the Heliverse team. Their work is top-notch, and they consistently provide excellent solutions. They are responsive, knowledgeable, and quick to figure things out when needed. I will continue to work with them!

 John Castiglione

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